Privacy Policy

Last updated: January 2026

English Cafe IL Ltd. ("English Cafe IL", "we", "us") operates englishcafeil.pro and is committed to protecting your privacy. This policy explains how we collect, use, and safeguard personal information when you visit our website or reserve sessions at our language lounge.

Information we collect

We may collect the following types of information:

  • Contact details — name, email address, phone number, and message content when you submit our contact or reservation form.
  • Session data — preferred session, English level, scheduling preferences, and learning goals related to your visit.
  • Usage data — pages visited, time spent, browser type, and device information collected via cookies and analytics tools.
  • Communication records — correspondence when you email or call us regarding sessions, membership, or inquiries.

How we use your information

We use collected information to:

  • Process and confirm session reservations
  • Respond to inquiries about our conversation classes and meetups
  • Send session reminders and follow-up communications
  • Improve our website and member experience
  • Send relevant updates about English Cafe IL, with your consent
  • Comply with legal obligations under Israeli law

Legal basis for processing (GDPR)

For visitors from the European Economic Area, we process personal data on the following legal bases:

  • Contract — to fulfil session reservations and service requests you initiate
  • Consent — for marketing communications and non-essential cookies
  • Legitimate interest — to improve our services, prevent fraud, and ensure website security
  • Legal obligation — to comply with applicable Israeli and EU regulations

Cookies

Our website uses essential cookies to remember your cookie consent preference. We may also use analytics cookies to understand how visitors interact with our site. You can accept or decline non-essential cookies via the banner at the bottom of each page. Your preference is stored locally in your browser.

Data sharing

We do not sell your personal data. We may share information with trusted service providers who assist us in operating our website, managing reservations, or conducting business — provided they agree to keep this information confidential. We may also disclose information when required by Israeli law or valid legal process.

International data transfers

Your data is primarily stored and processed in Israel. Where data is transferred outside Israel or the EEA, we ensure appropriate safeguards are in place, including standard contractual clauses approved by relevant authorities.

Data retention

We retain contact form submissions and session records for up to three years unless a longer period is required for legal, accounting, or contractual purposes. Marketing consent records are kept until you withdraw consent.

Your rights

Under applicable Israeli privacy law and the GDPR (where applicable), you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data, subject to legal exceptions
  • Restrict or object to certain processing activities
  • Data portability — receive your data in a structured, machine-readable format
  • Withdraw consent for marketing communications at any time
  • Lodge a complaint with the Israeli Privacy Protection Authority or your local EU supervisory authority

To exercise these rights, contact us at talk@englishcafeil.pro.

Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction. However, no method of transmission over the internet is completely secure.

Children's privacy

Our website and services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

Third-party links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Changes to this policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

Contact us

If you have questions about this privacy policy or our data practices, please contact:

English Cafe IL Ltd.
14 Frishman Street, Tel Aviv-Yafo 6357801, Israel
Email: talk@englishcafeil.pro
Phone: +972 3 555 3566
Company No.: 541606677